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England and Wales Court of Appeal (Civil Division) Decisions |
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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Stringfellow Restaurants Ltd v Quashie [2012] EWCA Civ 1735 (21 December 2012) URL: http://www.bailii.org/ew/cases/EWCA/Civ/2012/1735.html Cite as: [2013] IRLR 99, [2012] EWCA Civ 1735 |
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ON APPEAL FROM THE EMPLOYMENT APPEAL TRIBUNAL
HHJ McMULLEN QC sitting alone
UKEAT/0289/11/RN
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE ELIAS
and
LORD JUSTICE PITCHFORD
____________________
STRINGFELLOW RESTAURANTS LTD |
Appellant |
|
- and - |
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NADINE QUASHIE |
Respondent |
____________________
WordWave International Limited
A Merrill Communications Company
165 Fleet Street, London EC4A 2DY
Tel No: 020 7404 1400, Fax No: 020 7831 8838
Official Shorthand Writers to the Court)
Mr John Hendy QC and Ms Catherine Rayner (instructed by Bindmans LLP) for the Respondent
Hearing date: 13 November 2012
____________________
Crown Copyright ©
Lord Justice Elias :
The law.
" 'Employee' means an individual who has entered into or works under (or where the employment has ceased, worked under) a contract of employment."
A 'contract of employment' is then defined, section 230(2) as:
'a contract of service or apprenticeship whether express or implied and (if it is express) whether oral or in writing."
"A contract of service exists if these three conditions are fulfilled.
(i) The servant agrees that, in consideration of a wage or other remuneration, he will provide his own work and skill in the performance of some service for his master.
(ii) He agrees, expressly or impliedly, that in the performance of that service he will be subject to the other's control in a sufficient degree to make that other master.
(iii) The other provisions of the contract are consistent with its being a contract of service."
He later added (p.516-517):
"An obligation to do work subject to the other party's control is a necessary, though not always a sufficient, condition of a contract of service. If the provisions of the contract as a whole are inconsistent with its being a contract of service, it will be some other kind of contract, and the person doing the work will not be a servant. The judge's task is to classify the contract (a task like that of distinguishing a contract of sale from one of work and labour). He may, in performing it, take into account other matters besides control."
The role of an appellate court.
"Principles governing appeals from an industrial tribunal
35. At first impression one might suppose that the question whether one person is 'employed' by another under a 'contract of employment' within the meaning of s.153(1) of the 1978 Act would in any case be regarded by the court as a bare question of law, since it raises the question whether there exists between the two parties the legal relationship of employer and employee. And indeed exceptionally, if the existence or otherwise of the relationship is dependent solely upon the true construction of a written document or documents, the question is treated by the court as being one of law, so that an appellate tribunal or court is free to reach its own conclusion on the question without any restriction arising from the decision of the tribunal below (Davies v Presbyterian Church of Wales [1986] IRLR 194).
36. But in the more ordinary case, where the determination of the question depends not only on reference to written documents but also on an investigation and evaluation of the factual circumstances in which the work is performed, a quite different situation arises: see Lee Ting Sang v Chung Chi-Keung [1990] IRLR 236 at p.240; Clifford v Union of Democratic Mineworkers [1991] IRLR 518 at p.520 per Mann LJ). In such a case, as these two authorities show, the responsibility of determining and evaluating all the relevant admissible evidence (both documentary and otherwise) is that of the tribunal in the first instance; an appellate tribunal is entitled to interfere with the decision of that tribunal, that a contract of employment does or does not exist, only if it is satisfied that in its opinion no reasonable tribunal, properly directing itself on the relevant question of law, could have reached the conclusion under appeal, within the principles of Edwards v Bairstow [1956] AC 14. An illuminating summary of the legal position in this context is also to be found in the judgment of Sir John Donaldson in O'Kelly v Trusthouse plc [1983] IRLR 369 at pp. 381-393."
The EAT cited this passage in its judgment.
Mutuality of obligation.
"11. The significance of mutuality is that it determines whether there is a contract in existence at all. The significance of control is that it determines whether, if there is a contract in place, it can properly be classified as a contract of service, rather than some other kind of contract.
12. The issue of whether there is a contract at all arises most frequently in situations where a person works for an employer, but only on a casual basis from time to time. It is often necessary then to show that the contract continues to exist in the gaps between the periods of employment. Cases frequently have had to decide whether there is an over-arching contract or what is sometimes called an 'umbrella contract' which remains in existence even when the individual concerned is not working. It is in that context in particular that courts have emphasised the need to demonstrate some mutuality of obligation between the parties but, as I have indicated, all that is being done is to say that there must be something from which a contract can properly be inferred. Without some mutuality, amounting to what is sometimes called the 'irreducible minimum of obligation', no contract exists.
13. The question of mutuality of obligation, however, poses no difficulties during the period when the individual is actually working. For the period of such employment a contract must, in our view, clearly exist. For that duration the individual clearly undertakes to work and the employer in turn undertakes to pay for the work done. This is so, even if the contract is terminable on either side at will. Unless and until the power to terminate is exercised, these mutual obligations (to work on the one hand and to be paid on the other) will continue to exist and will provide the fundamental mutual obligations.
14. The issue whether the employed person is required to accept work if offered, or whether the employer is obliged to offer work if available is irrelevant to the question whether a contract exists at all during the period when the work is actually performed. The only question then is whether there is sufficient control to give rise to a conclusion that the contractual relationship which does exist is one of a contract of service or not."
The facts.
"11 On arrival customers are informed at the door of the type of entertainment on offer. The entry cost is £20 for non members. Diners are allowed in free. All customers have to be dressed smartly. The Club is open at 9pm and offers complimentary canapés on certain nights to all guests. In Covent Garden there is an elevated stage area on the ground floor with smaller stages in the restaurant area where girls dance. There are tables and chairs and stools at the bar. Customers are invited either to the bar area, restaurant or downstairs which is the main show area. There are cordoned off areas for VIP and alcoves for seating and booths with curtains. All areas are strictly monitored by CCTV. The Club has a menu which sets out dance packages; £20 for one fully nude tableside dance, £200 for half an hour and from £300 for one hour to invite a Dancer to the table for "sit downs" where a Dancer sits and talks with a customer.
12 All Dancers must be paid in "Heavenly Money", which is a form of voucher that avoids actual cash being exchanged between the Dancers and customers. Customers buy the heavenly money vouchers from the Clubs. If the customer pays in cash there is no commission charged for the heavenly vouchers but if they pay with credit card the customer is charged a 20% commission rate. Heavenly money is used for tipping staff and gratuities. A client cannot purchase goods with it such as drink and food.
13 The customers are not allowed to touch the Dancers except to put the money in their garter either before or after the dance. If the customer does not have any heavenly vouchers on them then they can put the cash in the garter and as soon as the Dancer has finished the dance she is required to exchange the cash into heavenly vouchers.
14 In order for the Dancers' needs to be taken care of, such as minor dress repairs, ironing, make-up and hair, they are looked after by a "House Mother". This person ensures that they are well turned out in their appearance and are properly dressed to maintain the standards of the Club. The Dancers themselves however provide their own outfits. The house mother is also there for the Dancers' general well-being.
15 The Dancers are directly responsible for the payment of the House Mother and for the DJ, hairdresser and other facilities at the Club used by the Dancers. Dancers therefore pay upfront each night a "tip out" fee of £15 to the House Mother before commencing their shift. When they come into work they have to report to the House Mother. She will then enter their details onto a computer which prints out a label which is then put on to an envelope which is later given to the Dancers. At the end of a shift, the Dancers will post the envelope containing the heavenly money vouchers they have received, into a safe with their name and amount on the envelope. The Club then makes certain deductions; including a commission fee (of 20% for sums below £300 and 25% for sums above £300) a house fee of £65 per night and any relevant fines. The fines can be for the following: £25 per hour for being off rota, £20 for being late for a shift, £10 for being late for a stage dance/song, £50 to £100 for being late for a meeting and £25 for missing a free dance.
16 The cashiers calculate what is ultimately due and then put cash in an envelope for the Dancer to collect the next day or when they next come into the Club."
The documents.
"Fees received by dancer: the dancer will be an independent contractor and as such all monies which she receives through Heavenly Money will belong to and be retained by her less the fees payable to the club. The dancer will be responsible for accounting for any VAT on money she receives and is to be responsible for her own tax and national insurance – see clause 9 of the contract."
"This agreement is not for a fixed period but will apply in respect of each session for which the dancer books."
"The company provides the forum at which the dancer is able to perform for the benefit of members of the public present in return for payment by them to her. These contract terms govern the relationship between the club and each of the dancers who perform at the club so as to preserve the name and integrity of the club and its reputation as a high class establishment of repute."
The agreement emphasises that the company will be entitled to determine which other dancers may perform and it confirms that it guarantees no particular level of remuneration.
"The dancer's right to attend at the club to provide his/her services to members of the public for any session that he/she has booked will be determinable by the company forthwith in the event of any breach by the dancer of his/her obligations under this agreement."
The decision of the Employment Tribunal.
"1. The contract must impose an obligation on a person to provide work personally.
2. There must be mutuality of obligation between the employer and the employee; some legal obligation towards each other which is a continuing overriding arrangement.
3. There must be some form of control over the employee by the employer."
"76. I take account of the fact that mutuality of obligation is the irreducible minimum of obligation on each side required to satisfy that there is a contract of employment but should not be viewed on too narrow a basis and may not in every case consist of the obligation to provide and perform the work. ….
78. …. The Respondent was not obliged to pay the Claimant anything. The Respondent never paid the Claimant; rather the Claimant paid the Respondent Club to be able to dance at their venues. The Claimant did often go to work and earn nothing because she had not earned sufficient Heavenly Money vouchers to cover the cost of the tip out fee, house fee fines and commission. The tip out fee and house fee are clearly defined as a cost to the Claimant per night in the booklet she received after her audition.
79. The essential element of the wage/work bargain is not present in this case. When the Claimant came to dance at the Club she was obliged to follow rules and I have already found she was subject to a degree of control by the Respondent but I do not find that level of control amounted to mutual obligation. There is no contractual obligation on the Respondent to provide work for which the Claimant would be paid. The Claimant was not required to work a set number of nights per week but was required, if rostered to work, to work one Saturday and one Monday every two weeks in a month and one night a week at Angels. It is not clear from the documents before me whether the Claimant in fact complied with those requirements, as for many weeks of the period that she worked at the Respondent she worked two or less days. …
81. I also find that there was no mutuality of obligation in the periods when the Claimant was not dancing at the Respondent Club. Although she did need to notify the Claimant when she went on holiday so that they could arrange their rotas, the Claimant was never required to obtain permission for when she went on holiday and it is clear from her Dancer's report print-out that the Claimant had periods when she was not dancing at the Respondent. During those periods the Claimant was not required to attend work and the Respondent was not required to pay anything to the Claimant and the Claimant could work somewhere else during those periods. Similarly the Claimant confirmed that when she was at Secrets there were often large gaps between when she attended work there. ….
83. …. The Club never paid the Claimant; her earnings came from the Respondent's customers. How much the Claimant was paid depended on how much the customer wanted to pay, although the Club had to authorise the payment. The Claimant made her own clothes but had to comply with a dress code. The Claimant was not obliged to work. If she put herself forward to go on the rota she could be fined for not turning up but she was not under an obligation to dance at the Club. There was certainly no obligation on her to work for any period she was not on a rota. The Respondent had no obligation to her to provide work or pay her for any work. If she was on a rota the Club provided her a facility for her to dance in. In return the Claimant had to comply with certain rules. Some of those rules were necessary to enable the Respondent to maintain their licences. The Claimant was not under an obligation to make herself available to dance. She could be away four weeks if she wanted to be. However that may result in her requiring undergoing another audition if she wanted to dance again at the Respondent's clubs.
84. I do not find that the Claimant during the 10 periods during which she was absent from work was covered by an umbrella of a contract of employment. She was not bound by any mutual obligation with the Respondent during those periods. She was not retained, not paid holiday pay or any other type of payment and could stay away for as long as she liked although she may be penalised by a fine if she did not return according to the date she had notified on the holiday form.
85. Therefore since I find that there is no mutuality of obligations, which is an essential element of the contract of employment, I find that the Claimant was not an employee of the Respondent on a continuing basis or by separate contacts but was self-employed.
The overall picture
86. Since I have found that one of the core elements is missing it is not necessary for me to look at the overall picture. However, I do note that the Claimant was not paid by the Respondent but was paid by the customer, that she had a degree of financial risk (sometimes incurring a loss) that she provided her own equipment did not receive sick pay or holiday pay or any other benefits. All these factors are consistent with the Claimant being self-employed."
The EAT decision.
"These days, it is not uncommon to find a person agreeing to work for no pay to gain work or to attend for the mere opportunity of being given work for which remuneration would be available. The wage/work bargain would be satisfied if Ms Quashie agreed to dance in exchange for accommodation, for free meals, for fees paid directly to her university, or even for payment of 1p a night. She could make the bargain to dance to the Respondent's tune if the Respondent agreed to let her be seen at the club so as to enhance her reputation, or to keep her hand in, or even just to maintain networking in a congenial workplace. "
" I accept Mr Hendy's deconstruction of the four points that led the Judge to conclude that there was no mutuality. There plainly was an obligation to pay the Claimant. That it came about as a result of the Claimant obtaining vouchers from a customer is simply an expression of how business works when collection of moneys is in the hands of an employee of an employer. The fact that her pay came indirectly through vouchers from the customers is not material: see Cormie. An insurance collector who is paid by an insurer out of the premia he collects on the doorsteps of customers, a bartender paid out of the till from takings on the night, is in reality paid by the insurer or bar-owner. Employment status is not decided by reference to the source, or the route, of the payment. Although occasionally cash was given to the Claimant, the vast majority of her earnings was distilled through the voucher system and the filtering out of the Respondent's commission and other payments, to the house mum, the DJ and so on. The Respondent was obliged to pay the Claimant by virtue of the Westminster City Council licence at least £10 for each dance and was obliged to redeem the vouchers less the agreed deductions. There is nothing inconsistent with the wage/work bargain in a requirement that wages will not be paid unless a certain performance, whether by volume produced or time or quality, is achieved."
"On each night she attended the Claimant was obliged to work as directed by the management. If she did not provide the free dances or other duties, she could be fined. I infer from the findings that if the Claimant were directed to a customer, she could not refuse. It seems to me that mere attendance on the night is pursuant to a requirement that she work; that is, that she turn up and stay throughout the night shift on pain of fine or deduction. She takes the risk that there will be no remunerative work, but she is willing to accept that on the basis that she is available for it, and indeed she accepts the obligation to do free dances. All of those conclusions point ineluctably towards a finding that on the night the Claimant was an employee."
The grounds of appeal.
Discussion.
"It is to their Lordships clear that the only reasonable view of the facts is that the arrangements between the club and the claimant went no further than to amount to a licence by the club to permit the claimant to offer himself as a caddie for individual golfers on certain terms dictated by the administrative convenience of the club and its members. Thus he was required to wear a uniform, to behave well on the club premises and to charge a fee per round at a scale uniform for all caddies which was fixed and collected by the club and paid to the caddies. The club was not, however, obliged to give him work or to pay him other than the amount owed by the individual golfer for whom he caddied. Conversely he was not obliged to work for the club and he had no obligation to the club to attend in order to act as a caddie for golfers playing on the club premises. He did not receive any of the sickness, pension or other benefits enjoyed by employees of the club nor indeed any pay over and above that resulting from particular rounds of golf for which the golfer was debited by the club even if as a matter of machinery the club handed the fee to the claimant."
"the fact that the parties honestly intend that between themselves the contract should be a contract for services and not a contract of service is not conclusive, but it is a relevant fact, and .. it may afford strong evidence that that is their real relationship."
Disposal.
Lord Justice Pitchford:
Lord Justice Ward: