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MBNA International Bank Ltd. (Credit Card Affinity Agreement). [1998] IECA 522 (19th November, 1998)
Competition
Authority Decision of 19 November 1998 relating to a proceeding under Section 4
of the Competition Act, 1991.
Notification
No. CA/1/98: MBNA International Bank Ltd. (Credit Card Affinity Agreement).
Decision
No 522
Introduction
1. Notification
was made by MBNA International Bank Ltd. on 6 January 1998 with a request for a
certificate under
Section 4 (4) of the
Competition Act, 1991 or, in the event
of a refusal by the Competition Authority to grant a certificate, a licence
under
Section 4(2) in respect of a Standard Credit Card Affinity Agreement.
The
Facts
(a)
Subject of the Notification
2. The
notification concerns a Standard Credit Card Affinity Agreement between MBNA
International Bank Ltd. and the Affinity Groups. The agreement is a marketing
arrangement whereby the Affinity Groups provide to MBNA access to their mailing
lists and MBNA (in conjunction with the Affinity Group) market their credit
cards to people on the Affinity Group’s mailing lists.
(b)
The Parties Involved
3. MBNA
is a wholly owned subsidiary of MBNA America Bank, N.A. a company incorporated
in the United States of America and having its address at Wilmington, Delaware,
19-884-0785, USA. This notification concerns rights and obligations arising
from a standard Credit Card Affinity Agreement (the “Agreement”)
which MBNA International Bank Limited, a company registered in England and
Wales acting through its Irish Branch Registered Number E3873 at 46 St.
Stephen’s Green, Dublin 2 (“MBNA”) proposed to conclude or
make with various organisations (“Affinity Groups”).
4. At
the date of notification MBNA had no sales or turnover in relation to credit
cards in the State and, as it is a new entrant to the market, it does not have
market share data readily available, either by sales or turnover. MBNA stated
that they do not have any substantial interest in any other company competing
in the market affected.
(c)
The Products and the Markets
5. The
notifying party claimed that the nature of the services affected by the
Agreement is the provision of credit card services to consumers. The Agreement
relates to the marketing of MBNA’s
credit
card programme, specifically designed for the purpose (the
“Programme”), to Irish resident customers and employees of the
Affinity Groups.
6. The
notifying party claimed that the market for credit card products is global.
However, the Agreement applies only to the State. The relevant credit cards
were designed for compliance with Irish law and cannot be marketed in any other
jurisdiction.
7. The
notifying party stated that the Irish credit market is a subset of the total
Irish market for payment cards. That total market can be divided into two
sections:
(a) payment
cards offering domestic and international acceptance; and
(b) payment
cards accepted only in one or more domestic stores.
8. Within
each of those sections there can be a number of competing product
types:
(a) credit
cards where credit is advanced and may be left outstanding;
(b) charge
cards where credit is advanced but must be repaid in full at the
end
of each billing period (usually one month); and
(c) debit
cards where no credit is advanced, the card merely being used to
access
a current account.
9. The
notifying party claimed that the Agreement only related to credit cards
(product type (a), above) offering domestic and international acceptance
(market section (a), above). Although the notification only concerns that part
of the market so described, the notifying party stated, that it should be
considered in the wider context with the other product types (in both market
sections) being seen as substitute and competing products.
(d)
Structure of the Market
10. The
notifying party claimed that the provision of credit card services is divided
into two levels, credit card issuers (“Issuers”) and credit card
acquirers (“Acquirers”). In addition, to enable a credit card to
be accepted for payment it is necessary for the relevant Issuer and Acquirer to
be a member of the same payment system. The two main international payment
systems are VISA and MasterCard both of which are wholly owned by their
respective members. There are 21,000 bank owners of Visa world-wide. The
payment systems provide a global framework and rules for use of affiliated
credit cards. Issuers provide the actual cards, related account and credit
facilities. A consumer’s credit card contract is with an Issuer as
opposed to a payment system and in accordance with the Issuer’s terms and
conditions (although the Issuer’s terms and conditions must not
contravene the rules of the payment system). In Ireland the main Issuers are
Allied Irish Banks plc and Bank of Ireland.
11. Acquirers
operate by providing credit card acceptance facilities to merchants for the
payment system or systems of which they are members. An Acquirer will arrange
payment to a merchant for credit card transactions and will in turn be
reimbursed by each relevant Issuer, through the clearing operations of the
relevant payment system. In Ireland the main acquirers are Allied Irish Banks
plc and Bank of Ireland.
12. MBNA
does not operate as an Acquirer and has no current intention to do so. MBNA
has recently commenced operations in Ireland as an Issuer. The Agreement
relates solely to its activities as an Issuer. At the time of notification
MBNA were new entrants to the market and thus had not yet accrued a market share.
13. The
notifying party claimed that the current market share (by number of cards
issued) is distributed amongst Issuers as follows;
Table
1:
Participants
|
Market
Share
|
Allied
Irish Banks plc
Bank
of Ireland
Ulster
Bank
National
Irish Bank
TSB
Irish
Permanent (issued by Bank of Ireland)
|
40%
37%
6%
6%
6%
3%
|
Others
2%
The
notifying party claimed that other than regulatory requirements, primarily
pursuant to Irish banking legislation, the main bar to entry to the market is
establishment cost including payment system membership. In order to become a
member of either VISA or MasterCard for any particular jurisdiction, one needs
to be authorised to carry on banking activities in that jurisdiction. Such a
requirement leads to substantial capital and regulatory costs. In addition,
each payment system requires a major computer system to be in place to enable
the daily clearing of transactions to take place through that payment system.
That computer system also needs to assist with the consideration and
underwriting of applications, the on-going processing of customer transactions,
the issue of statements, the receipt of customer payments and general account
maintenance. Initial marketing costs are also high. In addition, there are
initial and on-going payment system fees.
14. It
is estimated by the Authority, that 21% of Irish adults hold credit cards which
is low as compared to the US where over 80% of adults have credit cards. In
looking at credit card holders by social grouping, some 66% of AB and
C1’s do not have a credit card. MBNA is targeting this market. Of all
credit card holders in the State 75% of holders spend less than IR£250 per
month and the same percentage of card holders pay on time and thus incur no
interest penalty. There is estimated to be 25,000 to 30,000 credit card
friendly outlets in the State. The basic measurement of price in relation to
credit cards is the Annual Percentage Rate of Interest (“APR”). In
Ireland the APR of credit cards range from 23% to 25.5%
[1].
In the UK the APR of credit cards ranges from 14.5% to 22.3%. As 75% of
people never incur interest penalties, and many that do may not have envisaged
not paying on time, it seems that APR differences do not induce customers to
gravitate to low APR card issuers. In terms of developments in payment methods
in the State over the past number of years the number of cheques has fallen by
6% to 154m, ATM transactions are up 31% to 97m and credit card transactions are
up 30% to 29m. From this we can see that there is a movement away from cash
and cheques to payment methods based on cards.
Affinity
Groups
15. MBNA
generates a substantial amount of income by authorising and providing company
credit cards, a practice known as “affinity marketing”.
MBNA’s marketing in the State is tailored to such affinity groups. These
are groups which have common interests or loyalties, such as professional
societies, members of clubs, employees of large corporations etc. MBNA
competes for existing customers of other bank’s credit cards by offering
low APR’s and special deals. MBNA also uses the information given to it
by the Affinity Groups to increase the numbers of people holding credit cards.
Credit card affinity groups enable the card issuer and the affinity group to
exploit synergies such as the transactional relationship with the customer.
Using this the affinity group can send promotional material etc. with the
monthly credit card bill. MBNA runs an affinity card programmes with the like
of Rehab, Eureko (Friends First) and Church & General [
vide
Decision No 523]. MBNA is not the only company in the State offering affinity
group services. AIB has 15 affinity marketing programmes, including those with
the INTO, TUI and UCG while BOI have affinity programs with UCD, UCC, TCD,
Queens and UL.
16. MBNA
moved into UK in 1993. Since that time it has built up a 2 million customer
base outside US. MBNA’s UK division runs 530 affinity programmes. In
the UK, MBNA is one of 9 issuers in the UK market. Potential entrants (into
the market in the State) operating in the UK are Advanta, Capital One and
Household Financial Corporation. Another potential competitor is GE Capital
(Europe’s second largest issuer of private label cards).
17. In
a previous decision (Decision No. 481) involving an arrangement whereby one
bank agreed to carry on the charge card and merchant acquisition business of
the other, the Authority decided that the relevant market consisted of credit
cards, charge cards and, for payments up to £100, cheques backed by cheque
guarantee cards. In this case, since the arrangements concern the marketing of
credit cards to existing affinity groups, the Authority considers that the
relevant market is that for the issuance of credit cards and the provision of
credit card services. The market for issuing credit cards is opening up in the
State. Historically, the two major banks had issued almost the entire credit
card stock in the State, either through the banks themselves or on behalf of
smaller banks and building societies. The emergence of MBNA in the State and
the existence of other potential entrants, notably UK based, augers well for
competition in this market in the State.
18. Affinity
groups sell the use of their database to MBNA. This enables MBNA to target
both current credit card holders and likely credit card holders with
application forms for the MBNA credit card.
(e)
The Notified Arrangements
19. The
Agreement is essentially a marketing arrangement whereby the Affinity Groups
provide to MBNA mailing details of its customers, employees and others
(identified as suitable by the notifying party). MBNA develop the Programme
which is endorsed by the Affinity Group and contains the Affinity Group’s
indicia on correspondence and/or the credit card itself. MBNA market the
Programme to the potential customers on an agreed basis with the Affinity
Group. In return for providing the marketing information and licences to use
its indicia, the Affinity Group receive from MBNA royalty payments in
accordance with Clause 8 and Schedule B of the Agreement. The Affinity Group
are also entitled to put messages on customer statements issued by MBNA to its
customers taking part in the Programme and to insert advertising materials with
customers statements. MBNA are fully responsible for the operation of the
Programme and have full control over the terms and conditions (subject to
informing the Affinity Group of any proposed changes). The term of the
Agreement is for an initial period of 5 years.
(f)
Submissions by the Notifying party
20. The
Agreement contains the following provision which might be regarded as
restrictive:
Clause
3.1: [The Affinity Group] agrees that during the term of the Agreement:
It
does and will continue to promote the Programme in Ireland exclusively and will
not sponsor, advertise, aid or develop any Rival Programme without the prior
written consent of MBNA;
It
will not licence the [Affinity Group] Indicia nor sell, rent or otherwise make
available its Marketing Lists or information about Customers or Potential
Customers in relation to or for promoting any Rival Programme; and
Its
publication shall not carry any advertisements for any Rival Programme provided
that, nothing in this Agreement shall prevent or restrict the right of [the
Affinity Group] to display signs and logos acknowledging that it accepts other
types of credit card for payment purposes.”
Arguments
in Support of Request for the Granting of a Certificate
21. MBNA
stated that it believed that the Agreement does not contravene
Section 4(1) of
the
Competition Act, 1991 (the “Competition Act”) as it does not
prevent, restrict or distort competition in the State. The Agreement relates
only to the marketing of a specific credit card programme and in no way
restricts the end user of the product from entering into credit card
arrangements with any other Issuer at any time. The notifying party claimed
that the relevant market will be unaffected by the Agreement.
22. The
exclusivity of the Affinity Group’s endorsement and agreement not to
licence its indicia or carry advertisements for Rival Programmes for the
initial five years and thereafter (if extended) for successive two year periods
is required in order to justify the investment of MBNA in developing and
launching the Programme which (excluding management time, overheads and cost of
setting up in Ireland) will involve card design and production costs of
[
]
and initial marketing costs of
[
].
Upon expiry of the initial five year term and any subsequent two year
extensions the Affinity Group will be free to negotiate with any other credit
card issuer for their endorsement.
23. In
Competition Authority Decision No. 421 dated 12 September 1995 (Adidas/FAI
Notification Number CA/425/92E) the Authority was of the view that:
“The
net issue is whether by denying other suppliers the right to promote their
products by supplying them to the FAI such an agreement prevented, restricted
or distorted competition. In the Authority’s opinion it did not do so.
Of course Adidas benefited from the fact that what it was selling was a
reproduction of the kit worn by the international team. The marketing benefits
of supplying the team applied not only to Adidas sportswear in general but to
that particular design, demand for which was undoubtedly enhanced as a result
of it being worn by the team. While the success of the Irish international
soccer team in recent years meant that it represented an attractive means for a
sportswear manufacturer to promote its goods it is by no means the only way of
doing so. Indeed there are many other teams and individuals that other
sportswear manufacturers can enter into similar agreements with.”
24. MBNA
submitted that the same argument applies to the Agreement. It remains open to
other Issuers to enter into similar arrangement with other groups and nothing
in the Agreement will restrict the card users choice of product. In the
Adidas/FAI case Competition Authority also stated:
“nevertheless
other suppliers were not prevented from entering the sportswear market by
virtue of this agreement. They were not prevented from producing soccer
shirts, for example, only a particular style of soccer shirt carrying the
official FAI crest. The Authority does not, however, believe that that can be
considered to prevent, restrict or distort competition.”
25. A
similar argument applies in relation to the Agreement. Nothing prevents other
credit card issuers from providing similar products. Nothing in the Agreement
could be shown to prevent other Issuers from entering the market.
Arguments
in support of Granting of a Licence
26. Arguments
in support of the grant of a licence were presented which, in the opinion of
the Authority, are not relevant in this case.
Other
Information
27. MBNA
stated that they have not made any notification to the European Commission of
the Agreement or any related matters. MBNA is not aware of any proceedings
under the Competition law of any country or State relating to the Agreement.
MBNA stated that they were not aware of any EC Decisions, block exemption
regulations or notices, or EC Court judgements relevant to this Notification.
MBNA reserved the right to produce further supporting facts for arguments not
yet available on any points raised in this notification.
28. MBNA
submitted that, other than the clauses of the Agreement quoted above, all the
terms of the Agreement (in particular the Schedules thereto) constitute
information which is commercially sensitive and which is claimed is
commercially confidential information.
(g)
Submissions by Third Notifying party
29. There
were no submissions by third notifying party.
Economic
Assessment
Applicability
of Section 4(1)
The
Undertakings and the Agreement
30.
Section
3(1) of the
Competition Act defines an undertaking as ‘a person, being an
individual, a body corporate or an unincorporated body engaged for gain in the
production, supply or distribution of goods or the provision of a service MBNA
is a bank which provides financial services to consumers for gain and is thus
an undertaking. The Affinity Groups are businesses involved in many different
areas who sell information to MBNA in return for payment and are thus
undertakings. The notifying party are therefore undertakings and the agreement
is an agreement between undertakings. The agreement has effect within the
State.
Applicability
of Section 4(1)
31. In
the opinion of the Authority, the relevant market,
vide
para 17, is highly competitive. The emergence of MBNA and the existence of
other potential entrants
[2]
augers well for competition in this market in the State.
32. Clause
3.1 does not restrict competition. Clause 3.1 contains provisions which in the
opinion of the Authority, are an integral part of any new promotional/marketing
effort that attempts to ensure compliance with the agreement and that the
agreement reaches its stated objectives. For example, the obligation to
“promote the Programme in Ireland exclusively and will not sponsor,
advertise, aid or develop any Rival Programme without the prior written consent
of MBNA” ensures that the Affinity Group has the proper incentive to
fulfil the agreement to its best ability. Similarly the obligation on the
Affinity Group not to “...licence the [Affinity Group] Indicia nor sell,
rent or otherwise make available its Marketing Lists or information about
Customers or Potential Customers in relation to or for promoting any Rival
Programme” ensures that MBNA has exclusive access to the lists and
intellectual property of the Affinity Group.
33. The
provisions also facilitate complimentarities between various parts of the
agreement; for example, the restriction which ensures that the Affinity
Group’s “..publication shall not carry any advertisements for any
Rival Programme” ensures that the complimentarities between the Affinity
Group and MBNA are maximised. This clause also provides “that, nothing
in this Agreement shall prevent or restrict the right of [the Affinity Group]
to display signs and logos acknowledging that it accepts other types of credit
card for payment purposes.” This proviso ensures that competition in
credit cards is maintained as Affinity Group members can be explicitly told
that their body takes the credit cards of competing networks. Thus, in the
opinion of the Authority, Clause 3.1 does not contravene
Section 4(1) of the
Act.
34. The
Clauses relating to intellectual property rights in trademarks do not operate
in a manner contrary to
Section 4(1) of
the Act.
35. The
restriction on MBNA in Clause 3.8 which entitles the Affinity Group to place
advertising material in MBNA’s circulars to card holders “no fewer
than four times a year” is no more than is necessary to ensure that the
Affinity Group willingly participates fully in the agreement. This also
enables the notifying party to ensure that all the potential synergies are
exploited to their mutual advantage. This restriction, in the opinion of the
Authority, does not contravene
Section 4(1) of
the Act.
36.
Under
Clause 10 the parties agree to keep confidential information which they obtain
through entering into the agreement, other than information which is in
“the public domain other than through a breach of this Clause”. The
confidentiality provisions in Clause 10 are an integral part of any new
promotional/marketing agreement and do not in the opinion of the Authority,
operate in a manner contrary to
Section 4(1) of
the Act.
37. The
Authority considers that the term of the agreement (Clause 11) of an initial
period of 5 years and to continue for successive periods of 2 years after that
does not contravene
Section 4(1) of
the Act. In the opinion of the Authority,
the length of the agreement ensures that neither notifying party is locked into
a long term arrangement which would restrict competition or their own
commercial freedom.
The
Decision
38. In
the Authority’s opinion MBNA and the Affinity Group(s) are undertakings
within the meaning of
Section 3(1) of the
Competition Act and the notified
arrangements constitute an agreement between undertakings. In the
Authority’s opinion the Affinity Agreement does not contravene
Section
4(1) of the
Competition Act.
The
Certificate
39. The
Competition Authority has issued the following certificate
The
Competition Authority certifies that, in its opinion, the Affinity Agreement
notified under
Section 7 on 6 January 1998, does not contravene
Section 4(1) of
the
Competition Act
For
the Competition Authority
Professor
Patrick McNutt
Chairperson
November
19 1998
[1]
The inclusion of MBNA would widen this range by some 5%.
[2]
Vide Decision No. 481, 15 April 1997.
© 1998 Irish Competition Authority
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