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United Kingdom Employment Appeal Tribunal |
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You are here: BAILII >> Databases >> United Kingdom Employment Appeal Tribunal >> Lee v. Lancashire County Council [2001] UKEAT 703_99_3004 (30 April 2001) URL: http://www.bailii.org/uk/cases/UKEAT/2001/703_99_3004.html Cite as: [2001] UKEAT 703_99_3004 |
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At the Tribunal | |
On 27 March 2001 | |
Before
THE HONOURABLE MR JUSTICE HOOPER
MR D J JENKINS MBE
MR K M YOUNG CBE
APPELLANT | |
RESPONDENT |
Transcript of Proceedings
JUDGMENT
Revised
For the Appellant | MR TOM KIBLING (Of Counsel) Instructed by Messrs Zermansky & Partners Solicitors 10 Butts Court Leeds LS1 5JS |
For the Respondent | MR DAVID FLOOD (Of Counsel) Instructed by Lancashire County Council PO Box 78 County Hall Preston PR1 8XJ |
MR JUSTICE HOOPER
"(2) For the purposes of this Part, an employer also discriminates against a disabled person if-
(a) he fails to comply with a section 6 duty imposed on him in relation to the disabled person; and
(b) he cannot show that his failure to comply with that duty is justified.
(4) For the purposes of subsection (2), failure to comply with a section 6 duty is justified if, but only if, the reason for the failure is both material to the circumstances of the particular case and substantial."
"(1) Where-
(a) any arrangements made by or on behalf of an employer, or
(b) any physical feature of premises occupied by the employer,
place the disabled person concerned at a substantial disadvantage in comparison with persons who are not disabled, it is the duty of the employer to take such steps as it is reasonable, in all the circumstances of the case, for him to have to take in order to prevent the arrangements or feature having that effect.
(2) Subsection (1)(a) applies only in relation to-
(a)…;
(b) any term, condition or arrangements on which employment, promotion, a transfer, training or any other benefit is offered or afforded.
(3) The following are examples of steps which an employer may have to take in relation to a disabled person in order to comply with subsection (1)-
(a) making adjustments to premises;
(b) allocating some of the disabled person's duties to another person;
(c) transferring him to fill an existing vacancy;
(d) altering his working hours;
(e) assigning him to a different place of work;
(f) allowing him to be absent during working hours for rehabilitation, assessment or treatment;
(g) giving him, or arranging for him to be given, training;
(h) acquiring or modifying equipment;
(i) modifying instructions or reference manuals;
(j) modifying procedures for testing or assessment;
(k) providing a reader or interpreter;
(l) providing supervision.
(4) In determining whether it is reasonable for an employer to have to take a particular step in order to comply with subsection (1), regard shall be had, in particular, to-
(a) the extent to which taking the step would prevent the effect in question;
(b) the extent to which it is practicable for the employer to take the step;
(c) the financial and other costs which would be incurred by the employer in taking the step and the extent to which taking it would disrupt any of his activities;
(d) the extent of the employer's financial and other resources;
(e) the availability to the employer of financial or other assistance with respect to taking the step."
…
(6) Nothing in this section imposes any duty on an employer in relation to a disabled person if the employer does not know, and could not reasonably be expected to know-
(a) …; or
(b) in any case, that that person has a disability and is likely to be affected in the way mentioned in subsection (1).
…"
"If any provision of a code appears to a tribunal or court to be relevant to any question arising in any proceedings under this Act, it shall be taken into account in determining that question."
"Code" means a code issued by the Secretary of State under this section (section 53(7)).
"no adjustment was made in administration procedures; no adjustment was made regarding the nature of my disability with regard to my responsibility to devise rotas; any request to transfer particularly difficult work was used to question my competence. ... These and other issues received no response from the Headteacher, Board of School Governors or Lancashire County Council."
There was a reference to harassment in paragraph VII and in paragraphs 3 and 7 on a supplementary sheet. In paragraph 3 he complained of experiencing difficulties with administrative procedures as a result of his dyslexia- "resulting from the pressure directed at my competence my employer failed to make reasonable adjustments". In paragraph 7 he complained that the employer had failed to make reasonable adjustments to administrative procedures in accordance with section 6.
"The respondents will seek further and better particulars of the adjustments it is claimed it should have made. The Applicant stated in his application for the post that his disability "had not particularly affected my achievements in working within the Community Management training and development of work in residential care." Between the 2nd December 1996 when the relevant provisions of the Act came into force and 17th December 1996 when the Applicant ceased to work in the school, no request was made by the Applicant for any adjustment to be made in working practices to accommodate his disability. The only request for adjustments made by the Applicant was in or about April of 1996 when he requested an adjustment to lighting and furniture in his office which was provided."
"The applicant's claim that he was discriminated against on account of a disability was not presented within the required time of three months and it is not just and equitable for the Tribunal to entertain the complaint, which is hereby dismissed."
"No evidence was led by the applicant to indicate what steps the respondent should have taken in this regard between 9 April 1997 and 19 July 1997, this matter is not therefore fit for review."
There was no appeal from that decision. The Chairman continued:
"The issue of what reasonable adjustments it is alleged the respondent should have made between 2 December 1996 and 9 April 1997 will be considered at the review."
"Prior to my appointment, I had attempted to explain the nature of my disability. In my letter confirming my attendance at the interview, I had also referred to my disability and the particular difficulty that stressful situations would place me under. At the interview, I had particularly informed the Respondent's of the difficulty that I would have with formulating rotas. I was aware of this as a result of my previous job."
In paragraph 23 (page 70) he wrote:
"At the start of my employment, the school made a number of adjustments at my request to my office in the school. These mainly involved changes to the lighting in the room and were paid for by Lancashire County Council. They were particularly aimed at combating the difficulties that I experienced as a result of the scotopic sensitivity syndrome. At no time, however, did they make any adjustments to combat the effects of dyslexia."
In paragraph 62 (page 82) he wrote:
"With the departure of Mr Boyle [in July 1996], I had been able to assume responsibility for drawing up the staff rotas. Whilst I was pleased to now have this area of responsibility, I was not offered any assistance with the practicalities of doing them despite outlining this difficulty in my interview and informing Mr Gleave of the on-going difficulties during this period. I also requested some administrative assistance in order to try and set these and other similar documents on to my computer. I also encouraged the two Senior Residential Social Workers to undertake some of the other administrative duties that I had difficulty with as a result of my disability. However, all attempts to get these adjustments were prevented by Mr Gleave who suggested that they were all part of my job description and should not be delegated, even in part, to other members of staff. If I was incapable of doing them, I was incapable of doing the post of Head of Care."
"2. After Mr Lee had been invited for interview he wrote to the Chief Education Officer on the 11th February indicating that he had a disability which was exacerbated under "examination" conditions and it might be helpful to have a small amount of extra time available in order to feel less pressure. With this in mind, he was asked at the end of the interview whether his needs had been taken into account by the Panel and he agreed that they had.
3. There was some discussion in the interview about how his disability would affect his ability to do the job. I mentioned that he would be responsible for drawing up care staff rotas and that I had no objection if this took him some extra time. He said that he could undertake every aspect of the job but that he would need more time than average to pick up new procedures and also to prepare anything involving documents, graphs or dates such as work rotas. I also remember that after his interview in response to a query about any adjustments he would need in relation to his disability, he said that because of his eyesight, he would need 'day-light effect' lighting and the siting of sockets for electric plugs would need to be altered to accommodate his computer equipment.
4. Mr Lee began work at the School as Head of Care on 15th April 1996 at the beginning of the Summer Term. I prepared an induction package and agreed with him that he would not be required to take over the full management role initially but that he would shadow me to see what was required. I was prepared to let the whole summer term be regarded as an induction period."
"While Paul Lee was there, I drew up weekend rotas sometimes but I cannot remember that this was specifically at his request or that I or he was criticised for the fact that I had drawn the rotas up. I am quite happy to draw up rotas."
"11. I now turn to consider the other aspect of the case; that the respondents failed to make reasonable [adjustments] under ss5 and 6 of the 1995 Act. The appellant told us and we have no reason to doubt, that he is able to address himself with help and support to the paperwork which must necessarily flow across the desk of somebody, in the position of Head of Care and a member of a senior management team at a residential school. But his case before the tribunal was that arrangements should have been made to give support; some of those identified in paragraph 36 of the tribunal's reasons. In relation to this part of the case, we are concerned that the reasons given by the tribunal do not reveal that they addressed the specific difficulties which the appellant had having regard to his degree of dyslexia, the specific questions of paperwork and support where adjustments might have been of assistance and the specific steps which the employers did take.
12. While it might be said that in paragraph 39 they set out their decisions in a very compressed form we do have a certain unease that paragraphs 36 to 40 compress the evidence and the reasoning to such a degree that it is impossible to have complete confidence that all the issues were correctly addressed. For those reasons we think that the question of whether or not the respondents made reasonable adjustments amounts to a reasonably arguable point of law which justifies the case proceeding to a full hearing on this issue only."
"The Tribunal erred in law in:
(i) holding that the Respondent complied with its duty to take such steps as were reasonable in all the circumstances of the case to prevent the fact that the Appellant's job involved dealing with paperwork from placing him at a substantial disadvantage compared with those who were not disabled;
(ii) failing to give sufficient reasons for arriving at the above conclusion;
(iii) failing to set out in their decision properly, or at all, what, if any, adjustments were made by the Respondent in relation to the requirement of the Appellant to deal with paperwork".
confirmed the truth of the statement. We shall only deal with those passages in the evidence which relate to the subject matter of this appeal. According to the notes (page 54-55) he said in cross-examination:
"I never convinced the authority or the school that I needed adjustments.
…
Adjustments - as follows:
Assistance with rotas and placing those and other documents on PC.
Other admin duties - sharing preparation of notes and letters to go home with pupils.
Requirement to read written reports from JT.
Given that writing etc related to the disability, the requirement to write so many reports, letters etc - caused me problems.
I did ask once for secretarial assistance - other than that, I'd have expected the school to appreciate the problems I had.
… Didn't ask CG for adjustments.
…
23 - "adjustments" - was comprehensive induction programme - just documents.
He didn't say I'd get extra time to get used to routines.
Denton and Boyle produced the rotas, finalised by CG. This was custom and practice. I didn't do rotas at the start.
Boyle was not in the school from end of July 1996." (Underlining added)
We have already mentioned that Mr Boyle left in July 1996. It is not clear whether the member of the staff referred to as Denton (Helen Denton, see pages 126-134) did or did not continue to work in the school after this period. There was a dispute before us about that.
"Rotas - I got assistance in the end but it demeaned me. The job was effectively taken back over again by CG. I wanted to be able to complete the tasks using a school compatible programme. I asked for about 20 hours per week assistance, from CG, casually. Not a request. I got the impression there wasn't enough money."
"Paragraph 62 - Can't remember L asking for administrative assistance. He got from school secretary etc. Didn't prevent other people from helping him. I knew the RSWs helped him e.g. rotas."
He was questioned about adjustments and the note records (page 61) "he didn't do rotas". The note reads on:
"Paperwork - He told me it was just a matter of having more time to do it. He'd know how much paper work we'd process. Only support he needed was in time."
"constantly asked to consider his position, not given full job, no adjustments, complaints ignored …" (page 63).
"3. His complaints fell into two broad areas.
4. Firstly, he complained that there had been a campaign of harassment by other members of staff, brought about as a result, directly or indirectly, of the condition which rendered Mr Lee disabled. The eventual consequence of that campaign was that, on or about 9 April 1997, he had tendered his resignation.
5. Secondly, he claimed that there had been a duty on the Council (or the school itself) to make "reasonable adjustments" in their arrangements such that his disability did not put him at a substantial disadvantage. In broad terms, his complaint was that not enough was done to relieve him of burdens relating to paperwork, with which he had a particular problem.
6. In all respects, the claims were resisted by the Council.
7. We heard from Mr Lee himself and, on behalf of the Council, from Mr Gleave, the Headmaster of the school, Mrs Thompson, acting Head of Care, Mrs Denton, Senior Residential Social Worker, Mrs Hamblett, also Senior Residential Social Worker, and Mr Durham, Personnel Manager. On the basis of their evidence and the documents to which we were referred we reached the following findings of fact.
8. Although the Disability Discrimination Act only came into force on 2 December 1996, it was appropriate for us to look at earlier events in order to assess credibility. We therefore undertake a review of all of the relevant facts.
9. Mr Lee's condition affects him in a number of ways. He has difficulty with reading, which he can find exhausting. His eyes become irritated and tired under stress and he has difficulty with short-term memory.
10. Although he has assistance from modern technology and in particular a lap-top computer, its use is relatively slow and laborious.
11. His condition is exacerbated by stress.
12. In January 1996 Mr Lee applied for the position of Head of Care at Massey Hall School. This is a residential school in the Warrington area for secondary aged children with emotional or behavioural disorders. He was appointed to that position on 15 April 1996.
13. From the instigation of his employment, the school was aware of his condition and indeed several physical adjustments were made on his behalf, relating to lighting and electric sockets.
14. The Headmaster of the school, Mr Gleave, did not require Mr Lee to undertake the full range of his duties immediately."
"21. These problems culminated in a 'petition' received by Mr Gleave on 8 November 1996, setting out specific and serious allegations of personal and professional misconduct against Mr Lee and signed (or 'p.p.'d) by a number of his colleagues.
22. We believe those allegations were well-founded and cast serious doubts on Mr Lee's ability to carry out his job satisfactorily."
"On the basis of the conclusions we reached, not only do we consider that Mr Lee did not have less favourable treatment, we conclude that the school bent over backwards to accommodate him. The impasse which undoubtedly occurred between Mr Lee and the other members of staff was, in our view, wholly as a consequence of Mr Lee's actions."
"36. Mr Lee also claimed that (again under section 5 of the Act) there had been discrimination by the failure of the respondents to comply with a duty to make reasonable adjustments under section 6. Specifically, he claimed the school should have given him assistance with rotas, placing those and other documents on his personal computer, and assistance with other administrative duties.
37. It is certainly the case that the arrangements made by the school placed Mr Lee at a substantial disadvantage compared with those who were not disabled. The nature of the post he filled was such that he was obliged to deal with paperwork and, given his condition, that was always likely to be a greater problem for him than for somebody who was not disabled.
38. The duty in such a situation is to take such steps as are reasonable in all the circumstances to prevent the arrangements having that effect.
39. We conclude that the school did take all such steps. Mr Lee was not required to carry out the full range of the duties of his role from the start of his employment. In the light of his dyslexia, he was allowed to "bed himself in" over the course of several months. Thus, for example, responsibility for putting together rotas was devolved elsewhere.
40. Before us, Mr Lee criticised this approach, regarding it as being some sort of derogation from his authority. Given the motives for the school's actions, however, we believe they did fulfil the requirements under section 6."
1. the claim for reasonable adjustments at its inception was very limited in its scope;
2. the claim after cross-examination was all but extinguished;
3. this was a case where adjustments had been made which (if the Act had then been in force) would have fallen under section 6(3)(a) and (b);
4. in the circumstances of the case the Tribunal's decision that reasonable adjustments had been made was proper;
5. in reaching their decision the correct approach under the Act was taken;